Field Officer

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing

• Location: Regional South West (Dubbo, Bathurst, Orange and Wagga Wagga) flexible working arrangements available

• Remuneration of $97,027 - $107,059 (Clerk Grade 5/6) plus superannuation & annual

About the role

• Undertake assessment and rating against the seven quality areas that make up the National Quality Standards
• Conduct monitoring and compliance checks and recommend regulatory actions to address non-compliance effectively
• Support investigations of complaints through site visits and evidence gathering
• Build strong relationships with stakeholders to promote sector improvement.

Field Officers draw on their expertise to work collaboratively with and support early childhood education and care services so they can continuously improve and deliver the best outcomes for children. Working as a Field Officer is rewarding, challenging and impactful – you can make a meaningful difference to the lives of children and their families.

This role, part of the Early Childhood Education and Care Regulatory Authority within the Department of Education, is at the forefront of regulating and supporting a vast sector that includes over 6,000 services. By working closely with other team members, external stakeholders, and the broader community, you will contribute to shaping a sector that supports the best outcomes for children and families. The team operates within a collaborative and supportive environment, united by a shared commitment to excellence and regulatory compliance.

For further information please visit the Authorised Officer page on our website and click here to download the role description.

About you
 

• Confident in interpreting and applying regulatory policies
• Skilled in conducting assessments and preparing evidence-based reports
• Experienced in managing stakeholder relationships with clear communication
• Knowledgeable in early childhood education frameworks and best practices
• Comfortable with travel and holding a valid driver’s license
• Ability to work well independently and  autonomously
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and ECE First Steps Strategy and upholding the Department’s Partnership Agreement with the NSW AECG to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• A driver license and ability to undertake short-term travel, as driving is an essential requirement of this role
• A working with children check for paid employment.
• Degree or diploma or in the process of attaining a diploma in a relevant discipline and/or relevant experience.
• Demonstrated understanding of and commitment to the value of public education

Benefits
 

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maxium 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.
Answer the following questions:

Question 1: Can you describe a time when you conducted a compliance assessment or investigation? How did you ensure consistency and fairness in your approach, and what was the outcome?

Question 2: How do you approach building and maintaining effective relationships with diverse stakeholders, especially in situations where there may be conflicting priorities?

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the Office of the Children's Guardian website for more information.

Closing date Sunday 12 January 2025 at 11:59pm.

Prospective applicants are strongly encouraged to contact Alicia Burke at alicia.auty@det.nsw.edu.au or on 0436 859 325. Please note that the NSW Department of Education will be closed from Saturday 20 December until Sunday 5 January.

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (dandi@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.