Manager Service Planning and Delivery

Manager Service Planning and Delivery

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing Full-Time
• Located in Parramatta with flexible working arrangements available)
• $149,739 - $173,174 plus superannuation

About the role

The Manager for Service Planning leads the development and implementation of complex projects that support the delivery of new public early childhood education and care services across NSW.

Your Responsibilities

• Lead the design and delivery of evidence-informed programs that support public early learning educators and leaders to implement new ECEC services, improve quality, and strengthen transition-to-school practices.
• Oversee the development, delivery and implementation of a portfolio of ECEC projects.
• Develop and apply strategies for effective monitoring and evaluation of ECEC projects.

The Early Childhood Outcomes Division leads the Early Years Commitment program, delivering major investments in children’s development and early education during the first five years of life. The division supports families to access the services they need, strengthens and grows the early childhood education and care sector, and invests in the early childhood workforce while driving long-term system reform.

For further information please click here to view the role description

About you –

As the Manager Service Planning you will be able to demonstrate the following

• Providing expert advice to stakeholders on policy, legislation, the National Quality Framework and the Early Years Learning Framework.
• Manage relationships with schools, the ECEC sector, communities, families and departmental partners to support improved outcomes for children.
• Oversee data and evidence collection and analysis to inform planning and decision-making.
• Manage all aspects of planning, developing and implementing ECEC projects.
• Prior experience or knowledge in the Early Childhood Education and Care Sector.
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Appropriate Early Childhood Education and Care Tertiary qualifications
• A Valid Working with Children Check
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa. 

Closing date  12th December 2025 at 11:59pm.

For role enquiries please contact Sylvana Cham at sylvana.cham@det.nsw.edu.au and for recruitment process enquiries please contact Kirsty Anic details at kirsty.anic@det.nsw.edu.au

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (youbelong@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.