Training Services Manager (Identified)

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing Full-Time role
• Location: Bankstown
• Salary ranges from $125,693 to $138,510 plus employers’ contribution to superannuation and annual leave loading

About the role

Training Services plays a pivotal role in connecting individuals, communities, and employers with vocational education and training opportunities. Our programs aim to build skills, create career pathways, and support workforce development across New South Wales.

The role engages with Aboriginal and non-Aboriginal communities, to inform of opportunities provided by Training Services, including Aboriginal Programs and local training and employment opportunities.

For further information please click here to view the role description. 

About you

You are a dynamic and strategic leader with a strong track record of building high-performing teams and fostering collaborative workplace relationships. With a focus on service excellence, you drive the effective delivery of integrated vocational education and training services, regulatory functions, and quality assurance across a Regional Centre.

The preferred candidate will:

• Have a deep understanding of the Vocational Education and Training sector.
• Be a culturally responsive leader who is passionate about creating opportunities through vocational education and training, particularly for Aboriginal people and communities.
• Have proven ability to manage staff and resources effectively.
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• This position is designated for the employment of an Aboriginal and/or Torres Strait Islander person. This initiative is authorised by the Department's Equal Employment Opportunity Management Plan in accordance with Part 9A of the Anti-Discrimination Act 1977.  Aboriginal and/or Torres Strait Islander applicants must provide documentation upon appointment. More information can be found in the policy library under Confirmation of Aboriginal and/or Torres Strait Islander Descent.

• A Working with Children Check is an essential requirement for this role.
• Current driver's licence and a willingness to travel
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role and answer the pre-screening questions:

1. The Training Services Manager directly engages Stakeholders including Community, Employers, Apprentices/Trainees and Registered Training Organisations. This requires effective communication and commitment to customer service. Please provide an example of when you engaged a Stakeholder and how you supported them to overcome a challenge. (300 words max).

2. Managing frontline service delivery requires balancing day-to-day operational demands. Describe a recent work situation that required you to perform several tasks, or work on several projects at the same time while ensuring operational priorities were met. What did you do? (300 words max).

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Closing date 25 May 2025 at 11:59pm. 

For role enquiries please contact Robert MacMaster, Regional Manager, on  0412 664 851 or via email on Robert.macmaster@det.nsw.edu.au.

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (dandi@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.