Technology Utilisation Officer

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training. 

• Ongoing Full-Time employment 
• Located in Eveleigh with flexible working arrangements, requiring three days in the office and one day at the Botany warehouse
• Salary ranges from $84,659 to $92,701 p.a. plus superannuation and annual leave loading

About the role

The Technology Utilisation Officer, based within Technology Enablement Services in the Operations Group, supports the delivery of stem.T4L and related ICT services to NSW public schools. This includes providing event support, ensuring compliance with departmental standards, and contributing to effective school engagement and continuous improvement.

Your responsibilities:

• Deliver technical and logistical support for STEM technologies and ICT services in NSW schools
• Troubleshoot issues on-site and remotely, guiding schools in ICT adoption
• Manage device fleets (iOS, Windows, Chromebooks) with focus on security and usability
• Support events, professional learning, and deployments with cross-team collaboration
• Maintain accurate records, registers, and operational information

For further information please click here to view the role description

About you

You Bring:

• Experience with mobile device management for iOS, Windows, and Chromebooks, and cloud-based enterprise tools
• Knowledge of STEM technologies such as 3D printing, robotics, and virtual reality, with ability to support deployment and maintenance
• Hands-on experience providing on-site and remote ICT support to diverse users with varying digital literacy
• Strong technical skills, organisational ability, and customer-focused approach
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Valid NSW Driver’s Licence 
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non–child-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa. 

Closing date Thursday 4th December 2025 at 11:59pm

For role enquiries please contact Linda Lazenby at Linda.Lazenby1@det.nsw.edu.au

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (youbelong@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months