Web Application Specialist

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing Full Time Position
• Location: Eveleigh
• A talent pool may be created through this recruitment process to fill anticipated vacancies over the next 18 months
• Competitive remuneration ranging from $113,574 to $125,720 plus super & annual leave loading.

You’ll be the right hand to the Product Owner, shaping roadmaps and turning complex needs into actionable tasks that deliver real outcomes. You’ll analyse issues, identify user stories, and partner with stakeholders to craft cost-effective solutions that keep Education.NSW and our School Website Service running smoothly and on budget.

What you’ll do:

• Analyse current and emerging issues and recommend remedial actions to mitigate risk.
• Translate needs into clear user stories and tasks aligned with development scope.
• Engage stakeholders to uncover opportunities for cost-efficient, impactful solutions.
• Shape strategies for the enhancement backlog and help deliver timely releases.
• Build and nurture strong internal and external partnerships to deliver on strategic requirements.
• Train customers to improve understanding of delivery processes and capabilities.
• Provide surge capacity to support the Service Lead for high volumes of level 1 and 2 requests.
• Maintain relationships with stakeholders with competing priorities, ensuring on-time, budget-compliant service delivery.
• Conduct rapid root-cause analysis to identify trends and limit impact.
• Collaborate as the second-in-command to the Product Owner on roadmaps and feature requests.

For further information please click here to view the role description

About you 

• Experience conducting agile meetings such as stand-ups, sprint planning, review and retrospective sessions.
• Proven experience in product development, project delivery and stakeholder engagements.
• Strong analytical and problem-solving skills with proactive, solution-focused mindset. 
• Able to work in a fast-paced environment with competing priorities. 
• Excellent communication and relationship building abilities. 
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Qualifications Project Management or demonstrated, relevant, equivalent professional experience.
• Hold a valid clearance to work with children (Working with Children Check) for paid employment.
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth
• Corporate wellbeing programs including fitness passport

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates who are not currently employed by the department will be required to provide a current Working with Children Check (WWCC) Clearance number. This option would allow the WWCC to naturally expire without further communication needed with the employee. The employer obligations under the WWCC would apply for duration of the WWCC’s validity (up to 5 years).

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa. 

Closing Date: Wednesday 3 December 2025 at 11:59pm 

For role enquiries please contact Amy Hunt at Amy.Hunt8@det.nsw.edu.au  

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (youbelong@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.