Trainee Support Officer

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Temporary full-time roles up to two years
• Location: Gateshead, Newcastle
• Make a difference in communities across the state as we undertake a $8.9 billion building and development program

About the role

• Your first step along a career pathway with a future: study, learn and earn with the School Infrastructure Division
• An opportunity for students studying a Certificate IV in Project Management Practice
• Play a pivotal role in the growth of public education while learning from industry infrastructure leaders.
• Unique program combines work-based experience, mentorship with NSW Department of Education in the high-demand infrastructure sector
• Salary based on Crown Employees (Public Service Training Wage) plus super and annual leave loading - Skill Level A. Year 12 School Leaver.

As a trainee, you’ll work four days per week, working on real projects across School Infrastructure, and spend a day a week at TAFE NSW.  You’ll work as part of a team in either facility management, resource sustainability or developing opportunities for the shared use of school sites.

For further information please click here to view the role description.

About you

• You are enrolled in or willing to enrol in a Certificate IV in Project Management Practice at TAFE NSW to be completed before 30 June 2027.
• You may be an Aboriginal and Torres Strait Islander person.
• You have excellent interpersonal skills, and are able to quickly analyse information, provide advice and have excellent attention to detail. 
• Intermediate computer literacy with ability to use Microsoft Office software applications.
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• You completed Year 12 at the end of 2024
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Be supported to complete your nationally accredited Certificate IV qualification while employed as a trainee.
• Employed 35 hours a week – with one day’s paid study leave each week
• Four weeks paid vacation
• Hybrid office/home working arrangements
• Develop workplace-specific skills, knowledge and experience that aligns to your studies.
• Opportunity to make a difference in communities across the state as we undertake a $8.9 billion building and development program.

How to apply

When applying you will need to attach a resume (no more than 2 pages) and a cover letter (no more than 2 pages) outlining how you meet the requirements and capabilities of this role and answering the two target questions below.

Targeted questions

1. In your letter, describe a time you solved a problem by working with others. What was the issue, what action did you take, and what was the result? (1000 characters maximum)
2. What subject did you enjoy most at school and why? (1000 characters maximum)

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates who have not previously worked for the department will be required to provide a current Working with Children Check (WWCC) Clearance number. This option would allow the WWCC to naturally expire without further communication needed with the employee. The employer obligations under the WWCC would apply for duration of the WWCC’s validity (up to 5 years)

Closing date:  Sunday 18 May 2025

For role enquiries please contact Rhoni Stokes rhoni.stokes@det.nsw.edu.au  and/or visit the NSW Department of Education, Infrastructure Pathways Program website.

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (dandi@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.”

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.