Advisor, Specialist Risk

Advisor, Specialist Risk

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Multiple Ongoing / Full-Time positions
• Located in Parramatta with flexible working arrangements available
• Salary ranges from $110,266 - $122,058 p.a. plus super & leave loading

About the Opportunities 

This is a unique opportunity to play a vital role in supporting the safety and wellbeing of staff and students across NSW schools. As Advisor, Specialist Risk, you’ll contribute to the management of complex and high-risk incidents, working closely with department teams, school communities, and government partners. If you’re a collaborative problem-solver with strong case management experience and a commitment to safe learning environments, this is the role for you.

Apply now, this is your opportunity to be part of a dedicated team making a real difference across NSW public schools.

About the role

As the Advisor, Specialist Risk, you will provide expert case management and advisory services in response to complex and high-risk incidents across the department. Your work will play a critical role in fostering safe, inclusive, and supportive environments across schools and workplaces.

Key responsibilities include:

• Managing a portfolio of complex and high-risk cases by developing risk management plans in line with departmental policies.
• Collaborating with internal stakeholders and external agencies to coordinate case responses and case conferences.
• Providing high-quality advice and updates to senior leaders on sensitive and significant issues.
• Preparing accurate and timely case documentation, reports, briefings, and correspondence.
• Supporting the broader Emergency Response team in major incident responses.
• Contributing to team capability by sharing knowledge, collaborating on service delivery goals, and identifying emerging risks and trends.
• Maintaining accurate records, analysing case data, and recommending strategies to strengthen incident management practices.
• Ensuring all work is conducted with strict adherence to privacy, confidentiality, and ethical standards.

For further information, please click here to view the role description

About you

You are a dedicated and resilient professional who thrives in complex environments. Your ability to manage sensitive cases, communicate with influence, and collaborate across agencies makes you a trusted advisor and a strong contributor to team goals.

To be successful in this role, you will have:

• Demonstrated experience in case management, particularly in high-risk or sensitive contexts.
• Strong interpersonal skills and the ability to communicate with stakeholders at all levels, including senior leaders and external agencies.
• Sound judgment and the ability to provide strategic advice under pressure.
• Excellent written communication skills, including the ability to prepare case reports and briefing materials.
• A collaborative mindset and a commitment to building safer, healthier learning environments.
• Familiarity with privacy legislation and an understanding of how to manage confidential information appropriately.

Essential requirements of the role

• Current and valid driver’s license and an ability and willingness to travel between work sites
• Working with Children Check for paid employment
• Demonstrated understanding of and commitment to the value of public education.
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

If you are interested in joining the team, we want to hear from you! 

Please attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Closing date, Sunday, 6th of July, at 11:59 pm.

For role enquiries please contact Jeff Allport, Manager Specialist Risk on jeff.allport@det.nsw.edu.au  or on 0419 911 437.

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (dandi@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.