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Advisor HR System Solutions

Requisition ID:  7514
Region:  Sydney - Greater West
Job Category:  Digital
Employment Fill Type:  Permanent (Ongoing)
Description: 

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

 

 

  • Ongoing/Full-Time
  • Located in Parramatta with flexible working arrangements available
  • Clerk Grade 5/6 | $99,938 - $110,271 plus superannuation and leave loading

 

About the role

 

  • Support the delivery and maintenance of HR systems
  • Respond to system queries and provide user support
  • Liaise with stakeholders to clarify business requirements
  • Test and validate system enhancements and configurations
  • Document processes and contribute to user training materials

 

This role sits within the HR System Solutions team, which is responsible for the effective operation, enhancement, and support of human resource information systems across the department.

As an Advisor, you will play a key role in supporting end users, identifying and resolving system issues, testing enhancements, and contributing to improvements that streamline HR processes. You’ll work closely with internal stakeholders to ensure the systems meet business needs and support the department’s broader workforce objectives.

 

For further information, please click here to view the role description  

 

About you

 

  • Skilled in supporting HR systems and resolving user issues
  • Confident analysing business needs and testing system changes
  • Able to document processes and prepare user guidance materials
  • Strong communicator who works well with technical and HR teams
  • Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

 

Essential requirements of the role

 

 

Benefits

  • Flexible working arrangements
  • 35 hour working week
  • Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
  • Flex Leave entitlements, generous holidays & leave conditions
  • Opportunities for advancement and mobility across the Department to support your career growth

 

How to apply

Attach a resume (maximum 5 pages) a cover letter (maximum 2 pages) and answer the question outlining how you meet the requirements and capabilities of this role.

Question: Tell us about a time you supported a human resources information system (e.g. SAP, SuccessFactors, or similar). What was your role, what types of issues or improvements did you handle, and how did you work with others to resolve them?

 

Please refer to the Applicant’s Guide to Applying to assist you with your application.

 

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

 

All other applicants please submit your application by clicking ‘Apply Now’.


Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates who have not previously worked for the department will be required to provide a current Working with Children Check (WWCC) Clearance number. This option would allow the WWCC to naturally expire without further communication needed with the employee. The employer obligations under the WWCC would apply for duration of the WWCC’s validity (up to 5 years)


Closing date Sunday 3rd of August 2025 at 11:59pm.


For role enquiries please contact Fernando Domingo at fernando.domingo3@det.nsw.edu.au


We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (dandi@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.


A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

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