Investigator

Investigator

• X2 Temp Full-Time opportunities until 30 June 2027 with possibility of extension in a supportive and high performing team
• Location: Parramatta / Hybrid working arrangements
• A talent pool may be created through this recruitment process to fill anticipated vacancies over the next 18 months.
• Competitive remuneration ranging from $110,266 to $122,058 plus super & annual leave loading.

About the Department of Education

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population.

For more information about the Department of Education, please visit NSW Department of Education

About the role

The Investigator position offers a unique opportunity to contribute significantly to the quality and safety of early childhood education in New South Wales. As an Investigator, you will be part of the Operations Group within the Early Childhood Education and Care Regulatory Authority. This team plays a pivotal role in upholding standards and ensuring compliance across over 6,000 services. By conducting thorough investigations and crafting informed regulatory responses, you will help protect our youngest learners and support the continuous improvement of education and care services. The responsibilities include:

• Conduct investigations into serious incidents, complaints, and complex non-compliance matters to safeguard the sector’s reputation and children’s safety.
• Gather evidence, prepare detailed reports, and advise on regulatory responses to drive improvements in service quality.
• Maintain comprehensive records and engage with stakeholders to implement effective compliance strategies.
• Engage with governmental and educational stakeholders to facilitate effective compliance
• Handling sensitive situations and navigating complex regulatory environments effectively.

For further information please click here to view the role description

About you

• Experience in conducting formal investigations
• Experienced in high-pressure situations
• Proficient in evidence-gathering and report writing
• Effective communicator with strong negotiation skills
• Able to manage sensitive and complex compliance issues
• Skilled in regulatory compliance and risk-based decision-making
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Relevant qualification and/or equivalent experience in investigations in a regulatory environment (please upload copies to your application)
• Driver license and ability to undertake short term travel, as driving is an essential requirement of this role.
• Valid Working with Children Check or willing to obtain

• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as well as providing answer to the following pre-screening questions below:

1. Provide a current example where you have conducted a complex investigation, and you have encountered difficulties obtaining information from witnesses.  How did you overcome these difficulties and what measures did you adopt to reach a positive outcome? (300 words max)
2. Whilst conducting an investigation you perceive there may be a conflict of interest.  What would you do in this situation to ensure the potential conflict is addressed? (300 words max)

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Closing date: 20 April 2025 at 11:59pm.

For role enquiries please contact Eddie Issa at edward.issa3@det.nsw.edu.au 

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (dandi@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.