Manager Productivity & Automation

• An exciting ongoing full-time employment opportunity in a vibrant and supportive team
• Based in Parramatta CBD with flexible working arrangements available
• Remuneration of $145,378 to $168,130 p.a. plus super & leave loading

About the Department of Education

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

About the business functional area

The Productivity and Automation function is responsible for developing, monitoring and evaluating the performance of strategic Human Resource projects and priorities within the People Group and across the Department. The team is accountable for designing key success metrics, measures and KPI’s, developing monitoring plans and dashboards to track performance against Human Resources’ strategic objectives as well as benchmarking against other public and private sector organisations.

About the role

The Manager leads the Productivity and Automation team within the People and Data Analytics functional area. The role is responsible for the team’s development, coordination and day-to-day management. The team is responsible for the initiation, design, development and delivery of a wide range of Human Resource related dashboards, measurements, research and evaluation projects.

For further information please click here to view the role description.

About you

• You will be collaborative, agile, and disciplined about delivering outcomes for all students of NSW.
• You are excited by challenges and thrive working in an environment where you can problem solve and recommend innovative solutions that you know will provide key indicators to measure success of HR projects.
• You are a seasoned productivity analyst with previous experience developing, monitoring and evaluating HR projects.
• You have a natural ability to develop people and foster a culture of continuous learning and professional development to establish a high performing team.
• You are confident fostering and sustaining strategic partnerships across the Department and with external agencies.

Essential requirements of the role

• Tertiary qualifications or relevant experience in Human Resource Management, Business Analytics, Organisational Psychology or a relevant discipline.
• Demonstrated understanding of and commitment to the value of public education.

Key knowledge and experience

• Significant experience across a range of HR functions, with a focus specific to this role on the planning and execution of business strategies.
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

How to apply

Please attach a resume (maximum 5 pages) and a cover letter outlining how you meet the requirements and capabilities of this role. Please address the following questions in your cover letter.

1. Describe a time when you developed a complex Power BI report or dashboard to support a strategic HR initiative. How did you balance technical reporting requirements with the needs of business stakeholders to ensure the final product was insightful, user-friendly, and aligned with their objectives? (400 words)

2. Describe a time when you led the development of an innovative data analytics tool (e.g. dashboard, self-service reporting solution, or automation tool) to address a key workforce or HR challenge. What technologies did you use, how did you ensure it met stakeholder needs, and what was the outcome? (400 words)

Please refer to the Applicant’s Guide to Applying to assist you with your application. If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application. 

All other applicants please submit your application by clicking ‘Apply Now’.

Closing date: Monday 14th Jul 2025 at 11:59pm.

Contact: For role inquiries, please contact Ed Dunlop, Director People Data & Analytics, at Edward.Dunlop2@det.nsw.edu.au

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (dandi@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.”

A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.