Mgr Training Market Data Services

Manager Training Market Data Services

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing x 1 role
• Location: Located in Parramatta with flexible working arrangements available
• Salary: $149,739 – $173,174 + Super + accrued flex leaves 

About the role

The Manager, Training Market Date Services oversees the development, maintenance and user support for Training Services data systems and applications and the provision of information and reports to internal and external users. You will:

• Lead and mentor a dedicated team managing core data systems and reporting tools.
• Provide daily coaching, support, and strategic guidance to foster a collaborative and high-achieving team culture.
• Set clear goals and expectations, ensuring timely delivery of high-quality system enhancements, user support, and data solutions.
• Work closely with internal stakeholders to understand data and application needs and deliver practical, impactful reporting and system solutions.
• Act as the vital bridge between business users and technical teams, translating complex requirements into effective solutions.
• Leverage data insights to identify risks and opportunities that inform decision-making, policy development, and funding strategies.
• Balance technical detail with strategic oversight, ensuring alignment with broader organisational goals.

For further information please click here to view the role description

About you –

You’re an experienced leader with:

• A strong background in overseeing end-to-end delivery of system enhancements and data services, from business requirements through to user testing, help desk support and continuous improvement.
• Demonstrated ability to lead and support staff through change, while fostering a culture of customer-centred service and ensuring the team consistently delivers timely, high-quality support and information.
• Excellent communication skills with ability to confidently lead technical teams but also distil complex technical issues into clear, meaningful insights for non-technical audiences.
• A strategic mindset, capable of connecting the dots between data/system issues and broader business challenges and use that insight to influence decisions and priorities.
• Proven experience delivering system enhancements and support in a complex environment.
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role 

• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) with the targeted question below outlining how you meet the requirements and capabilities of this role.

Describe a time when you led a team through a change or improvement to a data or digital service. How did you align your team around the goal, manage competing priorities, and ensure the changes delivered value for end users?

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates who have not previously worked for the department will be required to provide a current Working with Children Check (WWCC) Clearance number. This option would allow the WWCC to naturally expire without further communication needed with the employee. The employer obligations under the WWCC would apply for duration of the WWCC’s validity (up to 5 years)

Closing date: Friday 8 th August 2025 at 11:59pm.

For role enquiries please contact Alison Faure – Brac  at alison.faurebrac@det.nsw.edu.au 

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (dandi@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months