Records Training Officer

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing Full-Time opportunity with a growing and collaborative team
• The role is based in Parramatta with flexible working arrangements available and may require travel to other office locations as needed
• Competitive salary from $110,266 to $122,058 p.a. plus superannuation and annual leave loading

About the role

The Record Training Officer is responsible for the development, design and delivery of fit-for-purpose training programs on records management including the use of Content Manager Records Management System.

The role is aimed at enhancing staff knowledge and skills on recordkeeping practices across the department, while also contributing to continuous improvement through stakeholder engagement and evaluation of training effectiveness.

For further information please click here to view the role description

About you

As a new member of this growing team, you bring experience in designing and delivering impactful training and drive capability uplift. You will also:

• Apply strong change management experience and stakeholder engagement to support system improvement and training.
• Have effective communication skills with the ability to simplify complex processes and concepts in a clear manner.
• Demonstrate deep understanding on complex systems and act as a subject matter expert to provide practical user-focused solutions.

Key Knowledge and experience

• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Tertiary qualifications in education, training and development or demonstrated equivalent knowledge, skills and experience.
• Demonstrated understanding of and commitment to the value of public education.
• Valid Working with Children Check for paid employment.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as well as providing a response to the pre-screening question below:

Targeted question 1:

Tell us about a time when you had to deliver training and noticed people struggling to keep up. How did you identify the issue and what steps did you take to address it?(Max 350 words)

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Closing date: Tuesday 17th June 2025 at 11:59pm.

For role enquiries please contact Shannon Queree at shannon.queree3@det.nsw.edu.au and for recruitment process enquiries please contact Jenny Nguyen at jenny.nguyen199@det.nsw.edu.au

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (dandi@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.