Senior Executive Support Officer

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing Full-Time
• Parramatta with flexible working arrangements available
• Salary $129,464 - $142,665 p.a. plus superannuation and annual leave loading

About the role

• Provides high-level executive, policy, project and administrative support to the office of the Executive Director, Communication and Engagement.
• Liaises and consults with other areas of the Department and a range of external stakeholders to provide information and advice.
• Owns the coordination of Ministerial correspondence and executive papers in a fast-paced and vibrant team.
• Manage and mentor 4 administrative officers to deliver high-quality Executive Support.
• Develop and maintain systems for tracking and following up on accountabilities of the Executive Director.
• Provide high-level executive support to the Executive Director, including preparing meeting agendas, briefings, minutes and communiqués and related documentation.
• Undertake research and provide strategic advice, information and reports on diverse and complex policy, planning and operational matters to facilitate informed decision making and planning.
• Contribute to the implementation and evaluation of administrative practices, systems and procedures across the directorate to optimise efficiency and support the achievements of activity outcomes.
• Coordinate the work of administrative support staff by providing supervision, advice, performance feedback and coaching to maximise effectiveness of the executive support unit.
• Opportunities to act as Manager, Executive Support from time to time.
• Lead the Communication and Engagement team’s professional development strategy and support internal projects to support strategic and operational objectives for the Directorate.

The Communication and Engagement directorate is a customer-focused business unit responsible for the development and delivery of great communications for the Department of Education. It is a fully integrated team working across a range of internal and external communications including traditional media, digital, social, employee, design, and broader stakeholder engagement.

We are a team of communications specialists who are passionate about delivering the best communications to maximise impact and outcomes. We are committed to customer service and building trust in our stakeholders. As a team, we both challenge and support each other to grow and improve in our roles.

For further information please click here to view the role description.

About you

• Demonstrated experience as a people-leader who mentors and coaches individuals to achieving best personal and professional outcomes.
• An excellent verbal and written communicator who enjoys working with a large team.
• Thrives in a fast-paced environment and can respond to requests in a timely manner.
• Can bring stakeholders together to work collaboratively across a range of areas.
• Build strong internal networks to enable efficient coordination and delivery of operational needs.
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Closing Date: Sunday 30th November 2025 at 11:59pm.

For role enquiries please contact Cherie Stephenson at C-E.recruitment@det.nsw.edu.au and for recruitment process enquiries please contact Kirsty Anic at Kirsty.Anic@det.nsw.edu.au

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (dandi@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.