Support Officer - Programs

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• 1x Ongoing Full-Time position
• Located in Parramatta with flexible working arrangements available with a requirement to be in the office 50% of the time.
• Clerk Grade 3/4 with salary ranging from $82,193 p.a. to $90,001 p.a. + superannuation and annual leave loading
• Access to fitness passport, flex leave entitlements and other salary packaging benefits!

• We encourage Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people living with disability and people living in regional areas to apply  

About the role

The role provides administrative and support services to facilitate the delivery of early childhood commissioned programs in the Long Day Care Funding team, Sector Programs. 

Duties of this role include:

• Responding to customer enquiries.
• Data entry and data maintenance requiring familiarity and skills in MS Word, Excel, PowerPoint
• Facilitating team bookings
• Other administrative tasks associated with the program.
• help improve our processes by identifying new ways of doing things to support our customers

For further information please click on role description here

About Our Team

Welcome to the Long Day Care Funding team!  We are a team that focus on our people and outcomes for children. We invest in each staff member's professional development to help them perform to their best. We are proud of our achievements in delivering high quality and on time work for our customers: early education and care providers that deliver a preschool program in long day services, and the children they support.

Essential requirements of the role

• A valid Working with Children Check for paid employment.
• Demonstrated understanding of and commitment to the value of public education.

Key knowledge and experience

• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role. 

Please refer to the Applicant’s Guide to Applying to assist you with your application.If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application. All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

Closing date: 16 July 2025 at 11:59pm 

For role enquiries please contact Emma Isaacson at Emma.Isaacson1@det.nsw.edu.au

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (dandi@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.